Outage in Cherwell
Ivanti Neurons Platform - NVU - Device status changes (updates and deletes) may be delayed in the UI - 1696415
Resolved Minor
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Outage Details
A subset of Neurons customers in the NVU environment may experience delays in device changes within the UI.
Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/08/2025 09:39PM
This incident has been resolved.
MONITORING
6 days ago - at 10/08/2025 03:51PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 10/08/2025 01:32PM
A subset of Neurons customers in the NVU environment may experience delays in device changes within the UI.
Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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