Outage in Cherwell

Ivanti Neurons (NVU,TKU) - New agent deployments may be delayed for updates and showing up in the console (1697492)

Resolved Minor
October 09, 2025 - Started 5 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 10/14/2025 07:31AM

This incident has been resolved.

MONITORING 4 days ago - at 10/10/2025 11:34AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 10/10/2025 04:37AM

We are seeing similar issue on TKU as well , we are currently investigating the issue

INVESTIGATING 5 days ago - at 10/09/2025 06:01PM

We are currently investigating this issue.

Latest Cherwell outages

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Ivanti Neurons Edge Intelligence: New engine version (1694145) - 6 days ago
Ivanti Neurons Platform - NVU - Device status changes (updates and deletes) may be delayed in the UI - 1696415 - 6 days ago
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