Outage in Cherwell
Ivanti Neurons (NVU) - Some sections of the console may be slow or fail including Group Policies and Device View (1699762)
Minor
October 13, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
Neurons NVU: We are currently experiencing occasional timeout errors in the Neurons interface, which may result in page load delays or error messages.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 10 hours ago - at 10/14/2025 01:15PM
We are currently investigating this issue.
MONITORING
about 21 hours ago - at 10/14/2025 02:45AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 10/13/2025 08:03PM
Neurons NVU: We are currently experiencing occasional timeout errors in the Neurons interface, which may result in page load delays or error messages.
Latest Cherwell outages
Ivanti Neurons Platform (UKU) - Remote Control-1700381 - about 10 hours ago
Ivanti Neurons (NVU,TKU) - New agent deployments may be delayed for updates and showing up in the console (1697492) - 5 days ago
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