Outage in Cherwell
Ivanti Neurons Platform (UKU) - Remote Control-1700381
Resolved MinorIncident Report
Impact
Remote Control to devices may fail to connect. Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 10/15/2025 05:55AM
This incident has been resolved.
MONITORING
24 days ago - at 10/14/2025 01:47PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
24 days ago - at 10/14/2025 01:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
24 days ago - at 10/14/2025 01:13PM
Impact
Remote Control to devices may fail to connect. Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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