Outage in Cherwell
Ivanti Neurons Platform (FRU) - Remote Control - 1702145
Resolved MinorIncident Report
Impact
Remote Control to devices may fail to connect. Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/16/2025 04:42PM
This incident has been resolved.
MONITORING
4 days ago - at 10/16/2025 06:57AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 10/16/2025 05:59AM
Impact
Remote Control to devices may fail to connect. Site Reliability Engineering is currently investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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