Outage in Cherwell
Ivanti Neurons for MDM - Cloud Service Outage.
Major
October 20, 2025 - Started about 5 hours ago
Official incident page
Official incident page
Incident Report
A number of Ivanti Neurons for MDM customers are experiencing an outage to the service.
Our underlying service provider is currently experiencing issues impacting several services in US-East-1 region. For more details, please refer to https://status.aws.amazon.com/.
https://status.aws.amazon.com/
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 10/20/2025 10:09AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 5 hours ago - at 10/20/2025 08:16AM
A number of Ivanti Neurons for MDM customers are experiencing an outage to the service.
Our underlying service provider is currently experiencing issues impacting several services in US-East-1 region. For more details, please refer to https://status.aws.amazon.com/.
https://status.aws.amazon.com/
Latest Cherwell outages
Neurons NVU: Patch configuration pending (1705365) - 3 days ago
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