Outage in Cherwell
ITSM NSZ PRD - Degraded Performance
Resolved MinorIncident Report
Customers experiencing degraded performance and slowness. We are currently investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/22/2026 02:33PM
This incident has been resolved.
MONITORING
4 months ago - at 01/21/2026 03:16AM
A fix has been implemented and we are continuing to monitor the results.
IDENTIFIED
4 months ago - at 01/21/2026 02:50AM
We have identified and isolated the cause of the performance impact. Customers should now see performance be returning to normal. If you are still experiencing significant performance degradation, please contact ITSM Support.
INVESTIGATING
4 months ago - at 01/21/2026 02:06AM
Customers experiencing degraded performance and slowness. We are currently investigating.
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