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Outage in Cherwell

Ivanti Neurons Platform – Issues while navigating UI - FRU

Resolved Minor
April 06, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Users may experience difficulties logging in. We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/06/2026 09:32AM

This incident has been resolved.

MONITORING about 1 month ago - at 04/06/2026 08:31AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 04/06/2026 05:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/06/2026 04:55AM

Users may experience difficulties navigating through UI. We are currently investigating this issue.

INVESTIGATING about 1 month ago - at 04/06/2026 04:43AM

Users may experience difficulties logging in. We are currently investigating this issue.

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