Outage in Cherwell

Ivanti Neurons for MDM Service degradation - https://na2.mobileiron.com - 1840804

Minor

April 13, 2026 - Started about 16 hours ago
Official incident page

Incident Report

Ivanti is currently investigating an issue in NA2 for the Neurons for MDM product. The portal may be temporarily unavailable. Site Reliability Engineering and Engineering are investigating the issue and will provide updates when applicable.

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Latest Updates ( sorted recent to last )

MONITORING about 12 hours ago - at 04/13/2026 11:09PM

We are continuing to monitor for any further issues.

MONITORING about 12 hours ago - at 04/13/2026 11:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 12 hours ago - at 04/13/2026 11:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 16 hours ago - at 04/13/2026 06:28PM

Ivanti is currently investigating an issue in NA2 for the Neurons for MDM product. The portal may be temporarily unavailable.

Site Reliability Engineering and Engineering are investigating the issue and will provide updates when applicable.

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