Outage in Cherwell
NSZ PRD –Few Tenants Accessibility Issues
Resolved MinorIncident Report
Some tenants in NSZ PRD are currently experiencing intermittent accessibility and connection issues. We are actively investigating the issue and working to restore full service.
We will provide another update as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/06/2026 04:03AM
This incident has been resolved.
MONITORING
5 days ago - at 09/05/2026 07:28AM
We identified a certificate configuration conflict affecting a few number of tenants following the maintenance activity. The issue was caused by an incorrect certificate configuration on the affected tenants.
We have updated the affected tenants with the correct ADFS ivanticloud.com certificate, and the issue has been fully resolved.
All affected tenants are now accessible.
IDENTIFIED
5 days ago - at 09/05/2026 06:12AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 09/05/2026 04:30AM
Some tenants in NSZ PRD are currently experiencing intermittent accessibility and connection issues. We are actively investigating the issue and working to restore full service.
We will provide another update as soon as more information becomes available.
Latest Cherwell outages
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BIDS Connectivity issue on NSZ PRD - 11 days ago
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