Outage in Chit Chats

Issues with support emails and inquiries

Resolved Minor

December 12, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating issues with sending in support emails and help widget inquiries. We apologize for the inconvenience and will update here once it has been resolved. ___ Nous enquêtons actuellement sur les problèmes d'envoi des e-mails d'assistance et des demandes via le widget d'aide. Nous vous prions de nous excuser pour la gêne occasionnée et vous tiendrons informés dès que le problème sera résolu.

Components affected

Chit Chats Web Application and API

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/12/2025 08:50PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 12/12/2025 06:06PM

We are currently investigating issues with sending in support emails and help widget inquiries. We apologize for the inconvenience and will update here once it has been resolved.

___

Nous enquêtons actuellement sur les problèmes d'envoi des e-mails d'assistance et des demandes via le widget d'aide. Nous vous prions de nous excuser pour la gêne occasionnée et vous tiendrons informés dès que le problème sera résolu.

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