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Outage in Cimplico

Issues with Hire Purchase/Chattel Mortgage Calculation

Resolved Minor
February 04, 2026 - Started 9 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue where some users are not able to access their firm.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 02/05/2026 05:41AM

This incident has been resolved.

MONITORING 8 days ago - at 02/05/2026 03:58AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 02/04/2026 11:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 02/04/2026 11:18PM

The issue has been identified and is related to the use of the Hire Purchase/Chattel Mortgage calculation.

INVESTIGATING 9 days ago - at 02/04/2026 10:36PM

We are currently investigating an issue where some users are not able to access their firm.

Latest Cimplico outages

Degraded Performance - 5 months ago
Degraded Performance - 5 months ago
Onboarding Screen Redirect - 10 months ago
Degraded performance - over 1 year ago

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