Outage in Cin7
Cin7 Core: We have discovered that Microsoft emails are not sending via Cin7 Core
Resolved Minor
April 29, 2026 - Started 8 days ago
- Lasted 2 days
Incident Report
We’ve reconfigured our email application, and emails sent to Microsoft domains (e.g. Hotmail, Outlook, Live) should now be delivering successfully.As part of this temporary workaround, the FROM email address will appear as a Cin7 domain instead of your usual sender.We’re continuing to work on restoring full functionality and will share further updates as soon as we have them.
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Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 04/30/2026 01:51PM
We’ve reconfigured our email application, and emails sent to Microsoft domains (e.g. Hotmail, Outlook, Live) should now be delivering successfully.As part of this temporary workaround, the FROM email address will appear as a Cin7 domain instead of your usual sender.We’re continuing to work on restoring full functionality and will share further updates as soon as we have them.
INVESTIGATING
26 days ago - at 04/11/2026 03:30AM
Microsoft emails, such as hotmail.com, outlook.com, [live.com](http://live.com) and [msn.com](http://msn.com) are not sending via Cin7 Core. This applies to any type of email, including new user invites, purchase orders, invoices and any other document that is being sent to a Microsoft email domain. We are working with Microsoft to correct this.
IDENTIFIED
8 days ago - at 04/29/2026 04:11AM
We are continuing to work on a fix for this incident.
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