Outage in Cin7
Reports Module - Reports Stuck on Initializing, Become Unavailable, or Fail to Export
Resolved Minor
June 03, 2026 - Started 15 days ago
- Lasted 10 days
Incident Report
We identified a spike that may have contributed to the behavior being reported. The situation now appears to be clear, and we are continuing to monitor it.
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Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 06/04/2026 05:08AM
We identified a spike that may have contributed to the behavior being reported. The situation now appears to be clear, and we are continuing to monitor it.
INVESTIGATING
15 days ago - at 06/04/2026 03:29AM
We have received reports of performance issues within the Reports module. Reports remain in an Initializing state for an extended period, eventually becoming Unavailable. In some cases, reports successfully load but fail when users attempt to export them.
MONITORING
14 days ago - at 06/05/2026 04:04AM
We are continuing to monitor the incident.
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