Outage in Cint

Cint Platform Issue: Degraded Performance of Marketplace UI

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are experiencing issues with our Marketplace UI. Users may intermittently encounter errors when accessing the Marketplace UI and performing various actions on the platform such as survey creation and modification. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.
Components affected
Cint Marketplace UI
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 06:43PM

We have been monitoring the platform for the last few hours and have noted that the performance has been stable and normal functionality has been restored. This issue has now been resolved. Please reach out to our Support team if you're still experiencing any issues.

MONITORING about 2 months ago - at 10/30/2024 03:33PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/30/2024 02:59PM

We have implemented a fix for the issue and we are monitoring the results.

INVESTIGATING about 2 months ago - at 10/30/2024 02:19PM

We are experiencing issues with our Marketplace UI. Users may intermittently encounter errors when accessing the Marketplace UI and performing various actions on the platform such as survey creation and modification. Our team is actively investigating the problem and working to restore full functionality as quickly as possible. We appreciate your patience and will provide updates as we have them.

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