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Outage in Cint

Cint Platform Issue: Unable to launch study in Lucid Measurement Study Creator

Resolved Minor
February 11, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an ongoing issue impacting the Lucid Measurement Study Creator, where users are currently unable to launch studies. Some users may encounter an error message when attempting access. We have pinpointed the cause and are actively implementing a fix.
Components affected
Cint Impact Measurement UI

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 02/11/2026 07:33PM

This incident has been resolved.

MONITORING 3 days ago - at 02/11/2026 05:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 02/11/2026 05:20PM

We are aware of an ongoing issue impacting the Lucid Measurement Study Creator, where users are currently unable to launch studies.
Some users may encounter an error message when attempting access. We have pinpointed the cause and are actively implementing a fix.

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