Twilio - Elevated 5XX Errors Affecting Site Navigation in Twilio Console

This incident has been resolved. Site navigation in the Twilio Console is now functioning normally, and we are no longer observing any 5XX errors.

Twilio are observing recovery for the issue affecting site navigation in the Twilio Console. Twilio are not seeing 500 errors at this time. We will continue to monitor the situation and provide another update in 30 minutes or as soon as more information becomes available.

Twilio are currently investigating an issue causing degraded performance for some customers when trying to load site navigation metadata in the Twilio Console. Twilio engineering team is actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.