Outage in Ciptex

Twilio - Outbound Call Failures to Romania Destinations (SIP Errors 480 and 500)

Resolved Minor
June 30, 2025 - Started about 16 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 06/30/2025 07:47PM

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

INVESTIGATING about 15 hours ago - at 06/30/2025 03:13PM

Twilio are continuing to observe call failures to Twilio Romania Destinations (SIP Errors 480 and 500). They are currently working with their carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 16 hours ago - at 06/30/2025 02:11PM

Twilio are observing call failures to Twilio Romania Destinations (SIP Errors 480 and 500). They are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

INVESTIGATING about 16 hours ago - at 06/30/2025 02:08PM

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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