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Outage in Ciptex

Twilio - Japan Local number +8150xx not reachable

Resolved Minor
July 05, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/05/2025 09:12AM

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

INVESTIGATING 10 months ago - at 07/05/2025 07:31AM

Twilio monitoring systems have detected a potential issue where a specific subset of Japan local numbers +8150xx are not reachable when calling with certain carriers . The Twilio engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 10 months ago - at 07/05/2025 05:11AM

Twilio monitoring systems have detected a potential issue where Japan Local number +8150xx not reachable when calling. The Twilio engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

INVESTIGATING 10 months ago - at 07/05/2025 05:09AM

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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