Outage in Ciptex
Twilio - Flex Chats are reporting unable to reply
Resolved Minor
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Outage Details
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 07/11/2025 04:58PM
Twilio have fully investigated the incoming-customers-flex-chats-are-reporting-unable-to-reply issue triggered by their automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
INVESTIGATING
about 7 hours ago - at 07/11/2025 04:18PM
Twilio monitoring systems have detected a potential issue with incoming-customers-flex-chats-are-reporting-unable-to-reply. Their engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
INVESTIGATING
about 7 hours ago - at 07/11/2025 04:15PM
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
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