Twilio - Flex Chats are reporting unable to reply

Twilio have fully investigated the incoming-customers-flex-chats-are-reporting-unable-to-reply issue triggered by their automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Twilio monitoring systems have detected a potential issue with incoming-customers-flex-chats-are-reporting-unable-to-reply. Their engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.