Outage in Ciptex
Twilio - Voice insights call summarise delayed
Resolved Minor
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Outage Details
Twilio is experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Their engineers are working with our carrier partner to resolve the issue and will provide another update in 1 hour or as soon as more information becomes available.
Components affected
Ciptex Twilio Voice InsightsLatest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 07/12/2025 05:58AM
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
INVESTIGATING
about 12 hours ago - at 07/12/2025 04:27AM
We are continuing to investigate this issue.
INVESTIGATING
about 12 hours ago - at 07/12/2025 04:24AM
Twilio is experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. Their engineers are working with our carrier partner to resolve the issue and will provide another update in 1 hour or as soon as more information becomes available.
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