Outage in Ciptex

Twilio - Having issues with Event Streams

Resolved Minor
July 14, 2025 - Started 2 days ago - Lasted 1 day
Official incident page

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Outage Details

Twilio engineers are investigating an issue with Event Streams by which events are being delivered with increased latency. Services like voice and flex are also effected. Twilio expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 07/16/2025 06:09AM

This incident has been resolved.

MONITORING 2 days ago - at 07/14/2025 08:19PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 07/14/2025 08:19PM

Event Streams delivery latency continue to be at normal levels, the Twilio engineers will continue to monitor. We will keep monitoring the service and we expect to provide another update in 24 hours or as soon as more information becomes available.

MONITORING 2 days ago - at 07/14/2025 05:54PM

Event Streams delivery latency continue to be at normal levels, Twilio engineers will continue to monitor. We will keep monitoring the service and we expect to provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 2 days ago - at 07/14/2025 05:13PM

Twilio engineers confirmed they are observing the Event Streams delivery latency back into normal levels. We will keep monitoring the service and we expect to provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 2 days ago - at 07/14/2025 04:44PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 07/14/2025 04:17PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 07/14/2025 04:16PM

Twilio engineers are investigating an issue with Event Streams by which events are being delivered with increased latency. Services like voice and flex are also effected. Twilio expect to provide another update in 1 hour or as soon as more information becomes available.

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