Outage in Ciptex
Rest API Latency for Products other than Voice, Messaging, Flex, and Taskrouter
Resolved Major
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Outage Details
Twilio engineers are investigating an issue potentially causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. Voice, Messaging, Flex and TaskRouter are working as expected without delays. Theirengineering team is actively investigating and will provide an update in one hour or as soon as more information is available.
Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 08/05/2025 10:30PM
The issue causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter has been resolved, and the service is functioning normally at this time.
MONITORING
about 16 hours ago - at 08/05/2025 10:03PM
Twilio engineers are seeing recovery from the issue causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. They will continue to monitor to ensure a full recovery and expect to provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
about 17 hours ago - at 08/05/2025 09:29PM
We are continuing to investigate this issue.
INVESTIGATING
about 17 hours ago - at 08/05/2025 09:27PM
Twilio engineers are investigating an issue potentially causing delays with REST API calls related to products other than Voice, Messaging, Flex, and TaskRouter. Voice, Messaging, Flex and TaskRouter are working as expected without delays. Theirengineering team is actively investigating and will provide an update in one hour or as soon as more information is available.
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