Conversations API in IE1 Region Failing With 5xx Errors

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Customers of the Conversations API in the IE1 region may continue to experience intermittent HTTP 500 error responses from the REST API. Twilio's engineering team is actively investigating the issue and working to resolve it. They will provide another update in 8 hours or as soon as more information becomes available.

Customers of the Conversations API in the IE1 region may continue to experience intermittent HTTP 500 error responses from the REST API. Twilio's engineering team is actively investigating the issue and working to resolve it. They will provide another update in 4 hours or as soon as more information becomes available.

We are continuing to investigate this issue.

Twilio has reported that the customers of Conversations API in the IE1 region may experience intermittent HTTP 500 error responses from the REST API. Their engineering team is actively investigating and will provide an update as soon as possible, and will provide another update in 1 hour or as soon as more information becomes available.