Outage in Ciptex

Twilio - Webhooks Failures in IE1 Region

Resolved Major
August 13, 2025 - Started 12 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Twilio is experiencing an issue where network degradation is affecting webhook delivery in eu-west-1. Their engineers are actively working to resolve the issue and will provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/13/2025 03:08PM

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

MONITORING 12 days ago - at 08/13/2025 02:02PM

Network degradation affecting webhook delivery in EU-West-1 is now operating normally. Twilio will continue to monitor for system stability and will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 12 days ago - at 08/13/2025 01:24PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 08/13/2025 01:21PM

Twilio is experiencing an issue where network degradation is affecting webhook delivery in eu-west-1. Their engineers are actively working to resolve the issue and will provide another update in 1 hour or as soon as more information becomes available.

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