Outage in Ciptex
Twilio - Voice insights call summaries delayed in US1
Resolved Minor
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Outage Details
Twilio is currently investigating an issue with voices insights call summaries delayed. We will provide another update as soon as we have more information
Components affected
Ciptex Twilio Voice InsightsLatest Updates ( sorted recent to last )
RESOLVED
25 minutes ago - at 08/26/2025 06:15AM
Twilio has confirmes that they are no longer experiencing voice insights call summaries delays in US1 region. This incident has been resolved.
MONITORING
29 minutes ago - at 08/26/2025 06:11AM
Twilio has started observing recovery in voice insights call summaries delays in US1 region. They will continue monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available
INVESTIGATING
about 5 hours ago - at 08/26/2025 01:58AM
We are continuing to investigate this issue.
INVESTIGATING
about 5 hours ago - at 08/26/2025 01:52AM
Twilio is currently investigating an issue with voices insights call summaries delayed. We will provide another update as soon as we have more information
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