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Outage in Ciptex

Twilio - SMS Delivery Failures in United Kingdom of Great Britain and Northern Ireland

Resolved Minor
September 30, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/30/2025 07:26PM

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

INVESTIGATING 7 months ago - at 09/30/2025 04:55PM

Twilio are experiencing SMS delivery failures in United Kingdom of Great Britain and Northern Ireland. Twilio engineers are working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

INVESTIGATING 7 months ago - at 09/30/2025 04:53PM

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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