Outage in Ciptex
TaskRouter APIs are failing to update worker skills in Flex
Resolved Minor
Need to monitor Ciptex outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ciptex, and never miss an outage again.
Start Free Trial
Outage Details
Twilio is currently investigating an issue where the TaskRouter API is failing to update worker skills in Flex, causing errors when supervisors attempt to modify skills. Their engineering team is actively working to identify the root cause and implement a fix and expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 10/13/2025 12:36PM
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
INVESTIGATING
about 13 hours ago - at 10/13/2025 11:17AM
We are continuing to investigate this issue.
INVESTIGATING
about 13 hours ago - at 10/13/2025 11:10AM
Twilio is currently investigating an issue where the TaskRouter API is failing to update worker skills in Flex, causing errors when supervisors attempt to modify skills. Their engineering team is actively working to identify the root cause and implement a fix and expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Ciptex outages
Investigating a Potential Issue - 2 days ago
Potentital Issue Affecting One-Way Audio - 2 days ago
Twilio - Function Invocations API Degraded, Functions Invocations Can Fail With 500 Error - 7 days ago
Twilio - SMS Delivery Failures in United Kingdom of Great Britain and Northern Ireland - 13 days ago
Twilio - Multiple Whatsapp Permission Denied Errors - 14 days ago
Status Page Aggregator Built for IT Managers
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
