Outage in Ciptex

Twilio - Intermittent call/message orchestration with Flex

Resolved Minor
November 28, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/28/2025 12:29PM

Following comprehensive monitoring, Intermittent call/message orchestration has been resolved, and Flex is operating normally at this time.

MONITORING 1 day ago - at 11/28/2025 12:16PM

Flex is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/28/2025 11:28AM

Twilio engineers are investigating intermittent call/message orchestration with Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 1 day ago - at 11/28/2025 11:26AM

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

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