Twilio - High Error Rate for Programmable Video

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio engineers have identified the issue as high, where customers might experience timeouts when connecting to the Video API, and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.