Outage in Circle CI
Web UI returning 404
Resolved MajorIncident Report
We are experiencing an issue with our web UI intermittently showing a 404 error. Pipelines are still being triggered and jobs are running. Refreshing the page may result in successfully returning the page. We are investigating the cause and will update in due course.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 05/25/2022 01:37PM
We are now seeing normal operation and all affected pages should now be accessible. We are continuing to monitor.
IDENTIFIED
almost 4 years ago - at 05/25/2022 01:33PM
We are migrating traffic to our API gateway and we are seeing a reduction in 404 errors. Project Settings and Runner pages in the UI are still affected. We are continuing to monitor.
IDENTIFIED
almost 4 years ago - at 05/25/2022 01:16PM
We are continuing to work on a fix for this issue.
IDENTIFIED
almost 4 years ago - at 05/25/2022 01:15PM
The 404 errors are tied to a subset of our infrastructure and are intermittent. We have identified the cause of the incident and our engineering teams are working on a fix. Users can attempt to refresh the page if receiving a 404.
INVESTIGATING
almost 4 years ago - at 05/25/2022 01:02PM
We are experiencing an issue with our web UI intermittently showing a 404 error. Pipelines are still being triggered and jobs are running. Refreshing the page may result in successfully returning the page. We are investigating the cause and will update in due course.
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