Outage in Circle CI

Jobs not starting

Resolved Major
March 14, 2023 - Started over 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are seeing a delay in starting jobs. We are currently investigating and will update shortly.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/15/2023 01:59AM

This incident has been resolved. Docker, Mac, Machine jobs should be running correctly.

MONITORING over 2 years ago - at 03/15/2023 01:34AM

Machine jobs are now running, we expect the backlog to clear over the next hour. We will continue to monitor.

IDENTIFIED over 2 years ago - at 03/15/2023 01:27AM

We are seeing Docker and Mac jobs are now becoming operational. We are seeing Machine jobs are starting to run, but we are still monitoring for capacity issues.

IDENTIFIED over 2 years ago - at 03/15/2023 01:03AM

We've identified a problem in our internal networking systems that triggered the issue and made changes to configuration and deployments to address the issue.

Docker jobs with contexts are starting to run successfully. We will continue to monitor for further issues with Contexts.
We are still working to add capacity for machine jobs.

IDENTIFIED over 2 years ago - at 03/15/2023 12:14AM

UI access remains stable. We are still tuning capacity and resources to process backlogs. We appreciate your patience and understanding.

IDENTIFIED over 2 years ago - at 03/14/2023 11:39PM

UI and API access has mostly recovered. We are still working through capacity issues for Machine jobs and Contexts.

IDENTIFIED over 2 years ago - at 03/14/2023 10:59PM

We are continuing to add capacity to process the backlog of jobs. We appreciate your patience.

IDENTIFIED over 2 years ago - at 03/14/2023 10:28PM

We are seeing jobs running again, and are adding additional capacity.

INVESTIGATING over 2 years ago - at 03/14/2023 10:13PM

We are seeing intermittent successes in the UI as some components have been recovered. We are continuing to work on getting jobs moving and will update shortly with status on jobs.

INVESTIGATING over 2 years ago - at 03/14/2023 09:46PM

Our debugging efforts have led to partial recovery of some internal services. We are seeing intermittent success on user actions and continue to work on restoration. We'll report back in under 20 mins as we see the impact.

INVESTIGATING over 2 years ago - at 03/14/2023 09:09PM

We are continuing to see degradation on our services including jobs not starting and UI impacts. We are currently investigating networking issues and will update further within 30 mins.

INVESTIGATING over 2 years ago - at 03/14/2023 08:46PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/14/2023 08:19PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/14/2023 07:52PM

We are continuing to investigate this issue. Thank you for your patience while we work toward a resolution.

INVESTIGATING over 2 years ago - at 03/14/2023 07:20PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 03/14/2023 06:58PM

We are continuing our investigation. Currently jobs are delayed in starting and not completing.

INVESTIGATING over 2 years ago - at 03/14/2023 06:19PM

We are seeing a delay in starting jobs. We are currently investigating and will update shortly.

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