Outage in Circle CI

Some Customers Will Be Unable to View Their Plan/Usage Pages

Resolved Minor
May 05, 2023 - Started over 2 years ago - Lasted 37 minutes
Official incident page

Incident Report

We are currently seeing an issue where some customers are unable to view their Plan and Usage pages. Customers seeing this issue will also be unable to upgrade or downgrade their plans during this time. We are investigating the cause of this issue
Components affected
Circle CI Billing & Account

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/05/2023 05:32PM

This incident has been resolved

MONITORING over 2 years ago - at 05/05/2023 05:04PM

We have identified the issue and have rolled out a fix. We will continue to monitor the issue.

INVESTIGATING over 2 years ago - at 05/05/2023 04:58PM

We are currently seeing an issue where some customers are unable to view their Plan and Usage pages. Customers seeing this issue will also be unable to upgrade or downgrade their plans during this time. We are investigating the cause of this issue

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