Outage in Circle CI

Increased wait times for machine jobs

Resolved Major
September 11, 2024 - Started 24 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Our engineers are currently investigating an issue causing longer wait times for machine jobs running on the platform. We will provide further updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 09/11/2024 08:52PM

This incident has been resolved.

MONITORING 24 days ago - at 09/11/2024 08:36PM

Machine, MacOS and Windows jobs are now within normal operating parameters. We will continue to monitor.

IDENTIFIED 24 days ago - at 09/11/2024 06:55PM

Machine and Windows jobs are now within normal operating parameters. Wait times continue to be longer than the expected normal for MacOS jobs as we work through the backlog of jobs. We thank you for your patience while our engineers continue to work towards mitigation.

IDENTIFIED 24 days ago - at 09/11/2024 06:19PM

We are continuing to optimize our infrastructure and resource usage due to a slower than expected recovery times. While the wait times have improved they continue to be longer than the expected normal. We thank you for your patience while our engineers continue to work towards mitigation.

IDENTIFIED 24 days ago - at 09/11/2024 05:27PM

We are beginning to see early signs of recovery with Linux and Windows jobs processing. As the system works through the backlog, you should start to see reduced wait times. Our engineers continue to monitor our resources closely to ensure a steady improvement in our systems. macOS jobs may see a longer recovery period.

We thank you for your patience during this time as we work towards a complete mitigation.

INVESTIGATING 24 days ago - at 09/11/2024 04:44PM

We are continuing to investigate and mitigate the high resource pressure on our platform. The mitigating efforts may lead to some steps within the running jobs having an empty output or being skipped. We thank you for your patience while our engineers work to bring the platform to a healthy state

INVESTIGATING 24 days ago - at 09/11/2024 04:15PM

We are continuing to alleviate the resource pressure our platform is currently experiencing. We thank you for your patience while we work to mitigate the issue causing high wait times on multiple job types

INVESTIGATING 24 days ago - at 09/11/2024 03:31PM

Our engineers continue to investigate the issue and are working on changes to our infrastructure to relieve the pressure caused by high resource usage. We thank you for your patience while we work to reduce these high queue times.

INVESTIGATING 24 days ago - at 09/11/2024 02:54PM

We are continuing to investigate this issue and are noticing high pressure on other job types at this time.

INVESTIGATING 24 days ago - at 09/11/2024 02:51PM

Our engineers are continuing to investigate the issue causing high utilization of our resources and higher wait times for machine and other job types. We thank you for your patience as we work to mitigate this issue.

INVESTIGATING 24 days ago - at 09/11/2024 02:29PM

Our engineers are currently investigating an issue causing longer wait times for machine jobs running on the platform. We will provide further updates as more information becomes available.

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