Outage in Circle CI

Our engineers investigated an issue impacting log-in

Resolved Minor
April 14, 2025 - Started 5 days ago - Lasted 17 minutes
Official incident page

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Outage Details

We've identified an issue affecting users attempting to log in with username and password credentials. Our engineering team has determined this is related to an ongoing incident with Auth0, our authentication provider. Users can track the Auth0 incident status at https://status.auth0.com/incidents/zgyzzt12c40v. We're actively monitoring the situation and will provide updates as the issue is resolved. We apologize for any inconvenience this may cause.
Components affected
Circle CI CircleCI UI
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/14/2025 11:03PM

This incident has been resolved.

MONITORING 5 days ago - at 04/14/2025 10:51PM

Auth0 has applied a fix and we are seeing reduced log-in error rates as well. We will continue to monitor our systems. Thank you for your patience.

IDENTIFIED 5 days ago - at 04/14/2025 10:49PM

We've identified an issue affecting users attempting to log in with username and password credentials. Our engineering team has determined this is related to an ongoing incident with Auth0, our authentication provider. Users can track the Auth0 incident status at https://status.auth0.com/incidents/zgyzzt12c40v.

We're actively monitoring the situation and will provide updates as the issue is resolved. We apologize for any inconvenience this may cause.

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