Outage in Circle CI

Some customers are experiencing increased Server Errors in the CircleCI UI

Resolved Major
July 18, 2025 - Started 3 months ago - Lasted 32 minutes
Official incident page

Incident Report

Some customers may be unable to view pages in the CircleCI UI due to "500 Error: Server Error". We are currently investigating the issue.
Components affected
Circle CI CircleCI UI

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/18/2025 08:03PM

This incident has been resolved.

MONITORING 3 months ago - at 07/18/2025 07:37PM

We identified the cause of the errors and successfully applied a revert. We will continue to monitor the results.

INVESTIGATING 3 months ago - at 07/18/2025 07:32PM

Some customers may be unable to view pages in the CircleCI UI due to "500 Error: Server Error". We are currently investigating the issue.

Latest Circle CI outages

Delays starting Docker Jobs - 9 days ago
Delay in Usage API Data - 9 days ago
Insights Page Loading Errors and Approval Job Button Issues - 12 days ago
Insights UI unresponsive - 18 days ago
Job start times for m1.medium, m2pro.medium, and m2pro.large are elevated - about 1 month ago

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