Outage in Circle CI

Unable to add Github Authorized User Keys to Projects

Resolved Minor
November 04, 2025 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue preventing users from adding User Keys to a project when clicking on "Authorize with Github". Adding any other keys such as deploy keys or existing authorized user keys continues to function normally.
Components affected
Circle CI CircleCI UI

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/05/2025 12:16AM

We have identified a workaround for the issue preventing users from adding User Keys via the "Authorize with GitHub" option.

While the "Authorize with GitHub" button is currently experiencing issues, users can successfully add SSH keys to their projects using our fully supported and documented manual process : https://circleci.com/docs/guides/integration/add-ssh-key/#steps-to-add-additional-ssh-keys

This workaround provides full functionality for adding SSH keys to your projects, effectively resolving the immediate impact. Our engineering team is actively monitoring this issue and will implement a permanent fix to restore the GitHub authorization flow.

INVESTIGATING 25 days ago - at 11/04/2025 11:32PM

We are currently investigating an issue preventing users from adding User Keys to a project when clicking on "Authorize with Github". Adding any other keys such as deploy keys or existing authorized user keys continues to function normally.

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