Outage in Circle CI
Insights API and Dashboard displaying stale data for reporting windows greater than 24 hours
Resolved MinorIncident Report
Summary AI Generated
Circle CI's Insights API and dashboard displayed stale data for reporting windows longer than 24 hours (7, 30, 60, and 90-day views), while the 24-hour window continued showing current data. The issue was limited to aggregated metrics display only, with all pipeline pages, job runs, and builds remaining fully operational. The engineering team identified the root cause and deployed a fix within 54 minutes, though full data refresh required 24-36 hours to complete.
We are investigating an issue where the Insights API and dashboard are returning outdated metrics for reporting windows longer than 24 hours (last 7 days, last 30 days, last 60 days, last 90 days). The last-24-hours window is unaffected and returning current data.
This issue is limited to the display of aggregated metrics on Insights Page only. All pipeline pages, job runs, and builds remain fully operational and are not impacted. We will provide updates as our investigation progresses.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/16/2026 03:52AM
Our engineering team has identified the root cause and has fixes prepared. Due to the nature of the data refresh process, the fix will require a deployment followed by a full refresh cycle before data is fully up to date. We expect that the data should be available within 24-36 hours. The last-24-hours reporting window continues to work normally, and all pipeline pages and job runs remain unaffected.
INVESTIGATING
2 days ago - at 03/16/2026 03:02AM
We are investigating an issue where the Insights API and dashboard are returning outdated metrics for reporting windows longer than 24 hours (last 7 days, last 30 days, last 60 days, last 90 days). The last-24-hours window is unaffected and returning current data.
This issue is limited to the display of aggregated metrics on Insights Page only. All pipeline pages, job runs, and builds remain fully operational and are not impacted. We will provide updates as our investigation progresses.
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