Login issues for some Bitbucket users

The issue where customers logging in with a Bitbucket-linked identity experienced login errors, and some customers experienced workflows that failed to start or did not update, has been resolved.

What you may still experience and need to do
- If you use Bitbucket as your login method, please log out and reauthenticate the CircleCI Bitbucket integration on your account.
- If any of your workflows are stuck or showing missing status checks, please rerun them to pick up the fix.
- If you continue to experience issues after taking these steps, please reach out to CircleCI Support.

We thank you for your patience while our team worked on implementing a fix.

What's impacted
Some customers logging in with a Bitbucket-linked identity were affected. This may also have included customers logging in with GitHub who have a linked Bitbucket identity on their account. Some customers also experienced workflows that were not starting or updating.

What can you expect
A fix has been deployed. We are monitoring the situation to confirm full recovery.

Next update
We will provide an update if anything changes

What's impacted
Some customers logging in with a Bitbucket-linked identity are affected. This may also include customers logging in with GitHub but have a linked Bitbucket identity on their account. Additionally, some customers are experiencing workflows that are not starting or updating.

What can you expect
Affected customers may see login errors. Some customers may also notice workflows that fail to start or do not update as expected. Thank you for your patience while our engineers investigate.

Next update
We will provide another update as soon as we have more information to share

Our team continues to investigate login errors affecting some customers using Bitbucket as their identity provider.

We are currently investigating login errors affecting some customers using Bitbucket as their identity provider.