Outage in CircleLoop

Identified Issue with SMS

Minor

April 17, 2025 - Started 15 days ago
Official incident page

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Outage Details

We've identified an issue affecting our SMS service, resulting in degraded performance for outbound messages and intermittent issues receiving OTP (One-Time Password) messages from some providers. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as we learn more.

Components affected

CircleLoop SMS

Latest Updates ( sorted recent to last )

IDENTIFIED 15 days ago - at 04/17/2025 10:19AM

We've identified an issue affecting our SMS service, resulting in degraded performance for outbound messages and intermittent issues receiving OTP (One-Time Password) messages from some providers.

Our team is actively working to resolve the issue and restore full functionality. We will provide updates as we learn more.

Latest CircleLoop outages

Sign-in/App usage issues - about 1 month ago

Outbound calls to Republic of Ireland - 3 months ago

Degraded Performance - 4 months ago

Sign-in and calling issues (iOS and Android) - 8 months ago

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