Outage in CircleLoop
Presence/Status issues - Call impacting
Resolved Minor
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Outage Details
We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.
Components affected
CircleLoop Inbound callsLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/30/2025 11:39AM
This incident has been resolved.
INVESTIGATING
4 days ago - at 07/30/2025 11:02AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 07/30/2025 10:30AM
We are continuing to investigate this issue.
On further investigation and testing, there appears to be no impact on incoming calls.
INVESTIGATING
4 days ago - at 07/30/2025 10:05AM
We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.
Latest CircleLoop outages
Presence/Status issues - 4 days ago
Issues call EE Numbers - 10 days ago
Incound Calling - iOS - about 1 month ago
Identified Issue with SMS - 4 months ago
Sign-in/App usage issues - 4 months ago
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