Outage in CircleLoop
Presence/Status issues - Call impacting
Resolved MinorIncident Report
We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.
Components affected
CircleLoop Inbound callsNeed to monitor CircleLoop outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/30/2025 11:39AM
This incident has been resolved.
INVESTIGATING
3 months ago - at 07/30/2025 11:02AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 07/30/2025 10:30AM
We are continuing to investigate this issue.
On further investigation and testing, there appears to be no impact on incoming calls.
INVESTIGATING
3 months ago - at 07/30/2025 10:05AM
We are currently investigating an issue in relation to reports around user status/presence not working correctly. In some cases this is affecting calls.
Latest CircleLoop outages
iOS Push Notification - Update Required - 15 days ago
Update issues for MAC application - 2 months ago
Incoming Calls to Mobile numbers - 3 months ago
Presence/Status issues - 3 months ago
Issues call EE Numbers - 3 months ago
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