Outage in Cisco IoT

EU Device Management Services Investigating

Resolved Major
October 07, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

A partial outage was identified for Device Management Services in EU. We are investigating.
Components affected
Cisco IoT Secure Equipment Access Service

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/08/2023 05:44AM

All Services are operating normally. We apologize for any inconvenience.

MONITORING about 2 years ago - at 10/08/2023 04:47AM

A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.

IDENTIFIED about 2 years ago - at 10/08/2023 03:50AM

The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.

INVESTIGATING about 2 years ago - at 10/08/2023 03:19AM

Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.

INVESTIGATING about 2 years ago - at 10/08/2023 03:05AM

A partial outage was identified for Device Management Services in EU. We are investigating.

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