[Cisco Secure Access] – Network Infrastructure Issue - Global

This incident has been resolved.

We continue to investigate the global network infrastructure issue. Our infrastructure provider is working on stabilizing their systems, and we are monitoring the situation closely. We are seeing intermittent recovery attempts, and service may be unstable during this time.

Our teams remain engaged with our infrastructure provider and are working toward full service restoration. We will provide another update if there is significant progress.

Thank you for your continued patience.

We are currently investigating a critical issue affecting network infrastructure services globally. Customers may experience connectivity or access issues during this period.

Our engineering teams are actively working to identify the root cause and restore full service as quickly as possible. We are coordinating across all relevant teams to ensure a swift resolution. Updates and additional details will be provided as new information becomes available.

Thank you for your patience and understanding.

We're Here to Help
If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.