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Outage in Cisco Secure Email

Cloud Email Security Emergency Maintenance - US

Resolved Minor
May 13, 2025 - Started 12 months ago - Lasted about 4 hours

Incident Report

What: CES Infrastructure Emergency Maintenance

Impact Details: A network Load Balancer issue has been identified and team are taking corrective actions. At this time due to the redundancy, no impact is observed nor expected. The purpose of this emergency maintenance is to restore full redundancy.

Recommendations: You do not need to contact us regarding this maintenance. We are working to resolve the issue and we will update our customers as needed.

We value your opinion.

If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

Components affected
Cisco Secure Email CES Americas

Latest Cisco Secure Email outages

CES Network Maintenance - about 2 months ago
Asia-Pacific Weekly Maintenance - about 2 months ago
Americas Weekly Maintenance - about 2 months ago
Canada Weekly Maintenance - about 2 months ago
Europe Weekly Maintenance - about 2 months ago

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