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Outage in Cisco Umbrella

Umbrella - Network tunnel performance degradation - Europe (Germany)

Resolved Minor
May 11, 2026 - Started 1 day ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Cisco Umbrella experienced degraded performance with network tunnels connected to the Europe Germany Data Center, affecting some customers' network connectivity. The engineering team worked actively on mitigation efforts throughout the incident duration of 6.4 hours. The issue was fully resolved with all services returning to normal operation and network tunnel functionality restored.

Some customers may experience degraded performance with network tunnels connected to the Europe Germany Data Center. Our engineering team is actively working to implement a resolution. Updates and additional details will be provided as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/11/2026 01:37PM

The recent network tunnel connectivity issue has been resolved. All services are operating normally, and customers can now create and manage network tunnels as expected. We will continue to monitor for stability.

Thank you for your patience and understanding.

IDENTIFIED 1 day ago - at 05/11/2026 09:00AM

We are continuing to mitigate degraded performance with network tunnels in the Europe Germany Data Center. Further updates will be provided as information becomes available.

IDENTIFIED 1 day ago - at 05/11/2026 07:12AM

Some customers may experience degraded performance with network tunnels connected to the Europe Germany Data Center.

Our engineering team is actively working to implement a resolution. Updates and additional details will be provided as new information becomes available.

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