Outage in Cisco Umbrella
Umbrella - Network tunnel connectivity issues - Global
Resolved MinorIncident Report
Summary AI Generated
Cisco Umbrella experienced a global issue preventing customers from creating new network tunnels through the dashboard for 1.6 hours. Existing tunnels and their configurations remained fully operational throughout the incident. The service was restored and all network tunnel functionality returned to normal operation.
We are aware of an issue where customers are currently unable to create new network tunnels in the dashboard. Existing tunnels and their configurations are not impacted, and continues to work as expected. Our team is working to resolve the issue and restore full functionality as soon as possible.
We will provide further updates as more information becomes available. Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/11/2026 12:16PM
All network tunnel functionality is now operating normally. Customers can create new tunnels, and existing tunnels and their configurations remain fully functional. Thank you for your patience during this issue.
INVESTIGATING
1 day ago - at 05/11/2026 10:48AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 05/11/2026 10:39AM
We are aware of an issue where customers are currently unable to create new network tunnels in the dashboard. Existing tunnels and their configurations are not impacted, and continues to work as expected. Our team is working to resolve the issue and restore full functionality as soon as possible.
We will provide further updates as more information becomes available. Thank you for your patience and understanding.
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