Outage in Cisco Umbrella
[Cisco Umbrella] – VA Image Download Disruption - Global
Resolved MinorIncident Report
Summary AI Generated
Cisco Umbrella experienced a 28-minute disruption affecting the download of new Virtual Appliance (VA) images, preventing customers from downloading and deploying new virtual appliance instances. Existing virtual appliance upgrades and already deployed instances remained unaffected throughout the incident. Engineering teams implemented necessary fixes and restored normal download functionality.
We are currently investigating an issue affecting the download of new Virtual Appliance (VA) images for Cisco Umbrella.
Customers may be unable to download and deploy new virtual appliance instances due to this issue. Existing virtual appliance upgrades and already deployed instances are not impacted.
Our engineering teams are actively investigating the issue and working to restore normal download functionality.
We will provide additional updates as more information becomes available.
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RESOLVED
20 days ago - at 05/25/2026 01:24AM
The issue affecting the download of new Virtual Appliance (VA) images for Cisco Umbrella has been resolved.
Customers should now be able to successfully download and deploy new virtual appliance instances. Existing virtual appliance upgrades and already deployed instances were not impacted during this issue.
Our engineering teams have implemented the necessary fixes and confirmed that download functionality has been restored.
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INVESTIGATING
20 days ago - at 05/25/2026 12:59AM
We are currently investigating an issue affecting the download of new Virtual Appliance (VA) images for Cisco Umbrella.
Customers may be unable to download and deploy new virtual appliance instances due to this issue. Existing virtual appliance upgrades and already deployed instances are not impacted.
Our engineering teams are actively investigating the issue and working to restore normal download functionality.
We will provide additional updates as more information becomes available.
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