Outage in Cisco Umbrella

SL VPN Traffic Interruption Affecting Multiple Customers

Resolved Minor

June 17, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Cisco Umbrella experienced a 3.7-hour SL VPN traffic interruption affecting customers connecting to the Ashburn, Miami, and France data centers. The incident disrupted VPN connectivity for impacted customers across these three locations. The issue was fully resolved, with service restored and no further impact expected.

We are investigating a potential issue with the SL VPN service affecting customers connecting to the Ashburn, Miami and France DCs. Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/18/2026 12:13AM

The issue affecting the SL VPN service has been resolved.

Customers connecting to the Ashburn, Miami, and France DCs should no longer experience SL VPN traffic interruptions. Service has been restored, and no further impact is expected.

We appreciate your patience and understanding during this incident.

INVESTIGATING about 1 month ago - at 06/17/2026 09:52PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 06/17/2026 08:34PM

We are investigating a potential issue with the SL VPN service affecting customers connecting to the Ashburn, Miami and France DCs.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.

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