Cisco Umbrella - Policy Update Delays

The network issue affecting Cisco Umbrella policy update processing in Johannesburg, South Africa has been resolved. New and updated policy changes are now applying as expected.


We’re Here to Help
If you have any questions or need assistance, please contact our support team.

We have identified the issue and are applying mitigation. Existing policies remain active while recent policy changes may still be delayed.

We are continuing to investigate the issue. Existing policies remain active. However, new or updated policy changes may take longer than expected to apply.

We are investigating a network issue causing delays when creating or updating policies in Cisco Umbrella in Johannesburg, South Africa. Customers may experience longer than expected propagation times for recent policy changes. Existing policies remain active while new or updated policy changes may be delayed. Our engineering teams are working to restore normal policy update processing. We will provide another update as soon as more information is available.