Outage in Cisco Web Security

CRES Service Outage

Resolved Major

May 26, 2022 - Started almost 4 years ago - Lasted about 1 month
Official incident page

Incident Report

Issue History 2022-05-26 @ 1:30 AM ET – Incident start time 2022-05-26 @ 5:04 AM ET – Incident end time Problem Description res.cisco.com was not available Problem Symptoms res.cisco.com was not available Workaround/Solution A routing issue was discovered within the Cisco network and corrected. For More Information If you require further assistance, or if you have any additional questions regarding this notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods: Open a service request on Cisco.com By email By telephone

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Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 06/29/2022 12:55PM

Issue History

2022-05-26 @ 1:30 AM ET – Incident start time
2022-05-26 @ 5:04 AM ET – Incident end time

Problem Description

res.cisco.com was not available

Problem Symptoms

res.cisco.com was not available

Workaround/Solution

A routing issue was discovered within the Cisco network and corrected.

For More Information

If you require further assistance, or if you have any additional questions regarding this notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

Open a service request on Cisco.com
By email
By telephone

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